• Tech Tips

    Backups, is it Really Important to Have Them?

    The short answer, Yes! Not having backups of your data can either make or break a potentially disastrous situation. With the recent increase of the different forms of Malware and Ransomware, not having backups of your data is one of the worst things you can do.   As the City of Atlanta recently learned when hit with the SamSam ransomware. Not having backups could have turned the situation from a problem into an unrecoverable disaster. However, they did have backups, so it was not as bad as it could have been. While it still took a few days to get everything back up and running the way it should have…

  • Tech Tips

    Microsoft Edge or Chrome?

    Being not only a help desk technician as well as an avid computer user, I see the use Edge over Chrome messages often. So, I decided to do a little testing to see if Edge was faster and better than Chrome. First, so people are aware, I used an Intel I5-7400 CPU with 16 GB of DDR4 RAM at 2133mhz. The way that I tested was by using the same four tabs in both browsers. The tabs were two related to work, cloud apps that allow me to work the help desk, YouTube, and Facebook. Pages that I know are light as well as heavy. What I found was that…

  • Tech Tips

    Stop Spending Money on Programs you Don’t Need

    How do you protect yourself from being a victim of malware, phishing, and internet scams? I so commonly see big box stores such as Best Buy to buy a new laptop. There is ultimately nothing wrong with going to a big box store for your laptops or desktops; often they have good specials on decent equipment. The only problem is they load you up with add-on software and expensive services you simply don’t need. For as long as I can remember they have bundled their computers with a year subscription of whichever anti-virus company was willing to give them the best deal. It does not mean this is the best…